FAQ

About 5 minutes with Samsara integration. Connect your Samsara account, and your vehicles automatically sync with accurate axle configurations. Drivers can start inspecting immediately. Without Samsara, manual vehicle entry takes about 15-20 minutes for a 10-truck fleet.

No, but the Samsara integration makes setup seamless. If you don't use Samsara, you can manually add your vehicles with axle configurations. The app works exactly the same way—you'll just need to input vehicle details yourself during setup.

The mobile app is designed for drivers who hate apps. The workflow is simple: select truck, take photos of tires, done. No complicated forms, no manual measurements. The AI does all the analysis. Most drivers complete inspections in under 30 seconds, and it works offline so no connectivity issues in the yard.

Yes! We provide onboarding training for fleet managers and mechanics, plus short video tutorials for drivers. Our knowledge base has step-by-step guides for every feature. Mid-size and Enterprise customers get dedicated onboarding sessions to ensure your team is set up for success.

Pricing is based on fleet size and features needed. We offer custom quotes for small (1-10 trucks), mid-size (10-50 trucks), and enterprise (50+ trucks) fleets. Contact us for a quote tailored to your operation. All plans include a 14-day free trial with full access to features.

No contracts required. Pay monthly and cancel anytime with no cancellation fees. We believe in earning your business every month with measurable results. Enterprise customers can opt for annual contracts with volume discounts if preferred.

Full access to all features for your fleet size tier—AI tire recognition, mobile inspections, cost tracking, integrations, and analytics. No credit card required to start. No feature limitations. Cancel anytime during the trial at no cost. After the trial, you'll only be charged if you decide to continue.

Yes! Fleets with 50+ vehicles receive volume pricing. The more trucks you manage, the lower your per-vehicle cost. Enterprise customers also get access to premium features like white-label reporting, API access, and dedicated account management.

We accept all major credit cards (Visa, Mastercard, Amex, Discover), ACH bank transfers, and can invoice for annual contracts. Enterprise customers can arrange purchase orders. Payments are processed securely through Stripe with bank-level encryption.

94% accuracy, trained on over 50,000 tire images from real fleet operations. Our computer vision AI detects 15+ different defect types including cuts, punctures, uneven wear, sidewall damage, tread separation, and more. It has successfully prevented tire failures for customers like Sunbelt Drayage by catching issues 2-3 weeks before failure.

The AI identifies 15+ defect types including:

• Tread depth below safety threshold
• Uneven wear patterns (cupping, feathering, scalloping)
• Cuts and punctures
• Sidewall damage and bulges
• Tread separation
• Irregular pressure wear
• Road hazard damage
• Age-related cracking

Yes! Drivers can complete inspections without internet connectivity. The app stores inspection photos locally and automatically syncs when connected to WiFi or cellular data. This is crucial for yard inspections where connectivity is often poor or unavailable.

Yes! Our computer vision algorithms can estimate tread depth from photos with accuracy comparable to manual measurements. The AI analyzes tread patterns, depth indicators, and wear bars to calculate remaining tread. For critical decisions, we recommend confirming with manual measurements, but our AI predictions are reliable for daily monitoring.

Absolutely. We use bank-level 256-bit SSL encryption for all data transmission and storage. Our platform is SOC 2 Type II certified and compliant with GDPR and CCPA privacy regulations. Your tire data, vehicle information, and cost records are stored on secure, redundant servers with daily backups. We never share or sell your data to third parties.

One-click OAuth connection through Samsara's API. You sign in to your Samsara account once, authorize the connection, and all your vehicles automatically sync with accurate axle configurations. Any new vehicles added to Samsara will automatically appear in TruckTires App. We're a certified Samsara integration partner.

Yes! TruckTires App integrates directly with QuickBooks Online. Every tire change automatically syncs to QuickBooks as an expense with proper categorization, vendor information, and vehicle assignment. You can also export CSV files for manual import into QuickBooks Desktop or other accounting systems.

Yes, Enterprise customers get full REST API access with complete documentation. Build custom integrations with your proprietary fleet management systems, create automated workflows with webhooks, or pull data for custom analytics. Our API supports real-time data sync, vehicle management, inspection retrieval, and cost tracking.

Through our API (Enterprise plan) or via CSV exports. We can also build custom integrations for large enterprise customers with specific needs. Contact our sales team to discuss your maintenance software requirements.

We recommend daily pre-trip inspections for optimal predictive maintenance. Since inspections take only 30 seconds per truck with our mobile app, daily checks are realistic. At minimum, inspect weekly for local routes or before/after long hauls. The more data you collect, the better the AI predictions become.

Absolutely! Log every tire change with complete details: tire brand, size, cost, labor charges, vendor, shop location, and installation date. Compare vendor pricing, identify which tire brands perform best for your routes, calculate cost per mile, and forecast future tire budgets. All cost data can be exported to QuickBooks or CSV.

Yes! Automatic email and SMS alerts when the AI detects critical issues like severe damage, failure risk, or tread below safety thresholds. You can customize alert settings for different severity levels and choose who receives notifications (fleet managers, mechanics, specific drivers). Never miss a potential failure again.

Yes! Invite unlimited fleet managers, mechanics, and drivers with customizable permission levels for each role. Fleet managers get full access to analytics and cost data. Mechanics can view inspections and log tire changes. Drivers use the mobile app for inspections only. Each user has their own login credentials.

Comprehensive reports including: fleet-wide tire health overview, inspection compliance by driver, cost analysis by vehicle/vendor/tire brand, failure prediction timeline, maintenance scheduling recommendations, and cost-per-mile calculations. All reports can be exported to PDF or Excel. Enterprise customers get white-label reporting with custom branding.

Absolutely! TruckTires App works for trucks, trailers, and any commercial vehicle with tires. The Samsara integration automatically imports your trailer configurations. Track trailer tire performance separately from power units, manage trailer-specific maintenance schedules, and ensure trailer tires don't get neglected.

Customers typically see 10-20% reduction in annual tire costs, which translates to about $840-1,680 per truck annually. For a 10-truck fleet, that's $8,400-16,800 in savings. Savings come from: preventing roadside failures (each costs $500-2,000), optimizing tire life through better maintenance, negotiating better vendor pricing with data, and eliminating unnecessary replacements.

Most fleets see ROI within 3 months. By preventing just 1-2 roadside tire failures ($1,000-4,000 each) or extending tire life by 10-15% through predictive maintenance, TruckTires App pays for itself quickly. The larger your fleet, the faster the payback.

The AI predicts tire failures 2-3 weeks before they happen by detecting early warning signs invisible to human inspection. This gives you time to schedule planned tire replacements at your shop instead of emergency roadside service. Customers report 30% fewer tire-related breakdowns after implementing TruckTires App.

Yes! Sunbelt Drayage, a 20-truck container operation in Houston, cut tire costs by 18% in their first 90 days. They prevented three tire failures, negotiated better vendor pricing with performance data, and identified that one tire brand was significantly outperforming others on their routes. Contact us to learn more about their results or see additional case studies.

All plans include email support with response within 24 hours. Mid-size customers get priority support with faster response times. Enterprise customers receive 24/7 phone support and a dedicated account manager. Our knowledge base has detailed guides, video tutorials, and troubleshooting articles available to all customers.

Full support access during your 14-day trial! Email us at info@trucktires.io or call (848) 276-6688. We want to ensure you get the most out of your trial period. We can schedule a live walkthrough, help with Samsara integration, or answer any questions about features.

Cancel anytime with one click from your account settings. No phone calls required, no retention tactics, no cancellation fees. Your data remains accessible for 30 days after cancellation in case you want to export reports or reactivate. We'll be sad to see you go, but we make it easy.